email:
kathy_rossi@hotmail.com
Phone (702) 837-0249 or (702) 524-9768
Kathy Rossi
| Objective |
Travel Agent in agency using
Apollo system, Public Relations, Concierge, VIP Services, Hostess for Corporate Jet,
Administrative Assistant to Director or VP, Sales and Quality Service oriented, with
extensive exposure in the political arena. |
| Summary of
qualifications |
30 Years
1968 – Present United Airlines, 1200 E. Algonquin Rd, Elk Grove Village, IL 60666 Reservations & Sales Agent
§ Generate sales of airline tickets exclusively for executive premiers, plus
support new hires in training assisting in their graduating process (Commendation)
§ Assistant to the Director of Government Affairs, hostess for IL, IN, CA
& HA delegation parties during Democratic convention
§ Extensively used Power Point, Excel & Word while employed in the Vice
President of the Midwest Regional office as assistant to the director
§ Monitored the computer laser baggage system at ORD, ran the open house tour at
it’s inception in ’87 and beyond
§ Maintained a microfiche library of all past date passenger name records &
lost baggage profiles
§ Typeset the quarterly publication of the Service
& Information Guide, a guide for all agents on every airport UA services
§ Hostess at the Garden Terrace restaurant, Hyatt Regency ORD, & also at the
politician – Ed Vrdolyak’s restaurant, Fast Eddies
§ Modeled for Sears Fashion Board
§ Retail sales for Fashions by Wilma Boutique
|
| Education |
1968 – 1970 Triton &
Harper Jr. College, River Grove & Palatine, IL Business & English
§ Literature, drama, speech & interior design
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| Languages |
Italian & Spanish,
conversational only |
| Community
activities |
Tutored English for the literacy
program via the Arlington Heights Library |
| References |
Pam Johnson – 847 352-0024 Karen Spector – 602 996-5778
Jeanine Davidson – 847 537-9108 |
|
It is OK to only verify
employment with United Airlines ( 847 700-4000), at this time |
|
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| Hobbies |
Reading, skiing, bicycling,
bowling, skating, horseback riding and travel with my two children throughout Europe |
| Interests and
activities |
Active in the church singles
group event planning and choir |
| Volunteer
experience
|
Participated actively, on behalf
of United, in the Grassroots Program Coordinator for the
Handicapped Ski Olympics for 2 years of events, one at Aspen Highlands, the other and most
recent, at Breckenridge, CO. I was responsible for the transportation to Colorado Springs
and Denver from the ski area to get the Bosnian war victims to their prosthesis
appointments throughout the ski week
Coordinator for the children’s activities during the Pumpkinfest
for the Clearbrook Center -–a children’s home for the mentally challenged
Coordinated bingo tables for Maryville, City of Youth, fundraiser
Took pledges for Channel 11 - WTTW on the United Airlines sponsored
night
Coordinated schedule for Habitat for Humanity in the VP’s office
Assisted in the "Take Your Community to Work Day" at United
Candy sales to benefit the library at my daughter’s middle school
during the Halloween Party |
| Certificates of
Recognition |
For Excellent
Service - March 10, 1998 For Excellent Service - June 6, 1995
For Excellent Service - April 20,
1995
Ceremonial Cargo Container - 1992
For Outstanding Endeavors -
April 28, 1985 |
| Training
Certificates |
"How to Be a Successful Team
Leader" "Facilitative Leadership" |
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